Patients and Clients Clinicians Clinic

 Terms & Conditions

Last updated: May 1, 2026

Please read these Terms & Conditions carefully before using this website and any online programs, courses, or content offered by Shepherd Physical Therapy, LLC, DBA The Shepherd Center for Integrative Health (“we,” “us,” or “our”).

By accessing or using this site, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this site.

1. Who we are

This website is operated byShepherd Physical Therapy, LLC, DBA The Shepherd Center for Integrative Health, a clinical practice providing integrative health services and educational resources.

Our online programs and materials are intended for:

  • Individuals seeking education and support for their own health,
  • Established patients who have been recommended online coaching and coursework, and 
  • Healthcare professionals seeking continuing education, training, or resources.

2. Educational, not medical care

The information and content on this website, including all courses, videos, downloads, and written materials, are for educational and informational purposes only.

They are not:

  • Medical advice
  • Physical therapy advice specific to your condition
  • Diagnosis or treatment
  • A substitute for individualized care from a licensed healthcare professional

You should always consult your own physician, physical therapist, or qualified healthcare provider for questions about your health, symptoms, or treatment.

If you are experiencing a medical emergency, call 911 or your local emergency number immediately.

3. No guarantee of results

We cannot and do not guarantee any specific outcomes or results from using our website, programs, or materials.

Your results depend on many factors, including but not limited to:

  • Your health status and history
  • Your consistency and adherence to recommendations
  • Your environment and support systems
  • Your professional judgment (for therapists and clinicians)

You understand and agree that you are fully responsible for your own decisions, actions, and results related to using this content.

4. Use of content

All content on this site, including text, graphics, videos, downloads, and other materials, is owned by or licensed toShepherd Physical Therapy, LLC, DBA The Shepherd Center for Integrative Health and is protected by copyright and other intellectual property laws.

You may:

  • View content for your own personal, non-commercial use
  • Download or print materials clearly marked for download, for your own use only

You may not:

  • Share, upload, or redistribute our content in any way
  • Copy, reproduce, or modify our materials for resale or commercial use
  • Represent our content as your own work

If you are a therapist or healthcare professional:

  • You may apply concepts in your own practice, but you may not resell or distribute our materials as your own program, course, or product.

5. Accounts and access

To access certain areas or programs, you may be required to create an account.

You agree to:

  • Provide accurate, current information
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized use of your account

You are responsible for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are otherwise used improperly.

6. Payments, refunds, and cancellations

If you purchase a program, course, membership, or other product through this site, the specific payment terms and refund policy disclosed at checkout will apply.

By completing a purchase, you agree to:

  • Pay the listed price and any applicable taxes or fees
  • Abide by the refund and cancellation policy stated at the time of purchase

If you have questions about a specific product’s refund or access terms, please review the product page or contact us before purchasing.

7. For healthcare professionals

If you are a physical therapist or other healthcare professional using our content:

  • You remain solely responsible for your clinical decisions, scope of practice, documentation, and compliance with all applicable laws, regulations, and licensing requirements.
  • Our educational content does not replace your own professional judgment.
  • We are not responsible for how you apply concepts in your clinical practice.

8. For patients and individual users

If you are a patient or individual user:

  • You agree not to disregard or delay seeking medical advice from your own healthcare provider based on something you have read, watched, or learned on this site.
  • Always consult your healthcare provider before starting any new exercise, treatment, or health regimen.

9. Third-party links and resources

Our website may contain links to third-party websites or resources. These are provided for convenience only.

We do not:

  • Endorse or control the content on third-party sites
  • Assume any responsibility for their accuracy, policies, or practices

You access third-party sites at your own risk and should review their own terms and privacy policies.

10. Limitation of liability

To the fullest extent permitted by law,Shepherd Physical Therapy, LLC, DBA The Shepherd Center for Integrative Health and its owners, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to:

  • Your use of this website or our content
  • Any actions you take or do not take based on our materials
  • Any errors or omissions in the content

You agree to use this site and our content at your own risk.

11. Indemnification

You agree to indemnify, defend, and hold harmlessShepherd Physical Therapy, LLC, DBA The Shepherd Center for Integrative Health and its owners, employees, contractors, and affiliates from and against any claims, damages, liabilities, costs, and expenses (including legal fees) arising out of:

  • Your use of this website or content
  • Your violation of these Terms & Conditions
  • Your use of our materials in clinical or professional practice

12. Changes to these Terms

We may update these Terms & Conditions from time to time.

When we do:

  • We will update the “Last updated” date at the top of this page.
  • Continued use of the website after changes means you accept the revised Terms.

We encourage you to review this page periodically.

13. Governing law

These Terms & Conditions are governed by the laws of the state/province and country in whichShepherd Physical Therapy, LLC, DBA The Shepherd Center for Integrative Health is established, without regard to its conflict of law principles.

Any disputes shall be brought in the appropriate courts located in that jurisdiction.

14. Contact us

If you have questions about these Terms & Conditions, please contact us at:

The Shepherd Center for Integrative Health
2001 Crocker Road, Suite 410
Westlake, OH 43440
Email: info@tscfih.com
Phone: 216.772.1636